Transporting custard: Customer service is the cherry on top

Transporting custard: Customer service is the cherry on top

March 3, 2022

A major custard manufacturer in Western Europe sought the help of Morrison Freight in 2017. Tasked with the importing of its products to the UK, our expertise and commitment to quality soon led to a sweet partnership. 

Our seamless road freight service ensures the efficient and smooth delivery of our client’s product. Traveling via Calais and entering the UK at Dover, the product is on the shelves of supermarkets in no time. 

Since the UK’s departure from the European Union, our client has made use of our Customs Clearance Service. Therefore, despite the additional procedures required to bring goods into the UK, transporting the product remains a piece of cake. 

We provide Just-In-Time (JIT) deliveries on behalf of the client in order to replenish stock within supermarkets. Thanks to relationships with delivery points built over a number of years, we are able to work together to overcome any challenges. 

Not only do we provide road freight and customs services, but we also offer advice where needed. Whether it is HMRC guidance or the best ways to transport goods, we are always on hand to help. One simple, yet effective, solution we provided was implementing securing bars within trailers to ensure the product remained in perfect condition on its journey. 

While we operate across Europe, since Brexit our client has regularly required our customs services outside of the continent. As a company which boasts quality customer service, we are always more than happy to assist where can. 

At Morrison Freight, we are a one-stop-shop for businesses looking to import and export across Europe. From road freight, intermodal transport, sea freight and warehousing, we are always keen to help businesses reach even more markets. 

To find out more about working with Morrison Freight, please do not hesitate to contact us